GARAGE DOOR
FAQ

We provide garage door installation, service, and repairs across Waterloo Region and surrounding communities including Kitchener, Cambridge, Guelph, Elmira, Elora, Fergus, Stratford, St. Jacobs, and Brantford.

With proper care, a high-quality garage door can last 20–25 years. Regular maintenance, lubrication, and timely spring or cable replacements can extend its lifespan.

Yes. We offer free quotes for new installations and replacement doors. Our team will inspect your space, measure precisely, and provide options suited to your style and budget.

First, check if the opener is plugged in and the circuit breaker hasn’t tripped. Then look for any visible obstructions in the tracks or photo-eye sensors. If the door still won’t move, do not force it. A broken spring or cable could cause damage or injury. Call Waterloo Garage Doors at 519-888-9111 for same-day service.

If you hear a loud snap or notice your door suddenly feels heavy or uneven, a spring may have broken. Avoid operating the door manually or with the opener, it could cause further damage. Contact our 24/7 repair team right away.

We recommend annual maintenance for residential doors and semi-annual maintenance for commercial or high-cycle systems. Regular inspections help prevent costly repairs and extend the life of your door.

We strongly recommend leaving spring replacement to professionals. Springs are under extreme tension and can cause serious injury if handled incorrectly.

Noise can indicate worn rollers, loose hardware, or a lack of lubrication. It might also mean the opener’s drive gear or belt is wearing out. Our technicians can inspect and correct the issue quickly.

This usually means a cable has frayed or slipped off the drum. Stop using the door and call for service. Continued operation can cause the door to jam or damage the tracks.

Check for debris in the track or ice buildup near the base of the door. If that’s not the issue, the problem is likely a broken spring or track alignment issue. Avoid pulling on the door and contact us for safe, professional repair.

Most residential installations are completed in one day. Commercial projects may vary depending on door size, quantity, and site conditions.

In many cases, yes. If the door model is still available, we can match and replace individual panels instead of the entire door.

We carry doors from trusted manufacturers including Clopay, Hörmann, Wayne Dalton, Garex, and C.H.I. Choose from steel, aluminum, wood, or glass in modern, carriage-house, or traditional designs.

Yes. We offer LiftMaster and Genie openers with features like Wi-Fi connectivity, LED lighting, quiet belt-drive systems, and wall-mount options.

Absolutely. Our technicians handle the entire process — removal, disposal, installation, and final testing — so you don’t have to lift a finger.

Yes. We specialize in commercial and industrial doors, including sectional overhead doors, rolling steel doors, dock levelers, and security grilles.

We recommend routine inspection of dock levelers, bumpers, restraints, and seals to maintain safety and performance. Our service contracts help prevent downtime and costly repairs.

Yes. We supply and install AODA-compliant automatic swing and sliding doors for offices, retail, and public facilities. These systems meet Ontario’s accessibility standards and ensure barrier-free access for all users.

In most cases, yes. We can add low-energy operators, sensors, and activation buttons to existing doors for accessibility and convenience.

We honour all manufacturer warranties on new doors and openers, and our labour is covered by a one-year workmanship guarantee.

Yes, 24/7 emergency repair is available for both residential and commercial customers across Waterloo Region.